"Thank you for being such a delightful person to work with, for coming up with such an excellent idea and for all your help in putting everything together. Your professionalism, gentle promoting and ability to listen and pick out the relevant details was amazing, as was the way you presented the text and photographs. I am so pleased to have a record of family memories to pass on and am looking forward to seeing you again when we tackle my husband's memories."
"I want to say how much I enjoyed the process of writing down my life story . Talking about my life brought to mind many events which I had forgotten about . As we talked it became easier to put them into a clear order . I thought it would be difficult to know where to start but this was soon resolved by our discussion and the trouble you took . The resulting book has been much admired . The presentation of it is superb . It will be good to have some memories and details for the family . I would not hesitate to recommend you to others seeking a similar record"
"Buying the gift voucher for my mother and father in law was an inspired Christmas present. Thanks Rachel for your help and support- I know they are so chuffed with it! The process/ journey you have given them itself has been amazing and the product will be the icing on the cake!"